Forum Discussion

NNyl's avatar
NNyl
Experienced Cover User
2 years ago

Recurring Journals making MYOB "restart" after Upgrade

Hi   Since upgrading yesterday (desktop version online - via web browser) MYOB won't allow any "recurring " transaction to be recorded.   Can this be fixed, please?    Thanks DH    
Tracey_H's avatar
Tracey_H
Former Staff
2 years ago

Hi NNyl 

 

I'm sorry to hear you're experiencing this. Our developers are currently investigating and we do apologise for the inconvenience. In the meantime, entering those journals in the browser will allow you to record them successfully.

  • NNyl's avatar
    NNyl
    Experienced Cover User
    2 years ago

    Hi

     

    Why won't MYOB allow recurring transactions since the upgrade to 2022.7?

     

    This going backward in our workplace, we depend on all our recurring journals for efficiency however we cannot now, which makes a lot of room for errors.

     

    Please help MYOB!

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      2 years ago

      Hi NNyl 

       

      As previously explained, our developers are investigating the issue where recording general journals causes AccountRight to crash in 2022.7. Until this is resolved, entering those journals in the browser will allow you to record them successfully.