Transfer from deposits MYOB did the duplicate entry, how to fix
Hi All,
Just found this strange issue:
MYOB did 'transfer from deposit' entry twice as per below screenshot, causing that a credit for this supplier?
How can we solve the issue?
I ran payable summary reconciliation, the out of balance is zero.
If I post a journal,
DR 1-6402 $1,223.30
CR 2-1301 $1,223.30
Then the payable summary reconciliation will be out of balance for $1,223.30.
I am thinking about create a purchase for $1,223.30 and entre ac # 1-6402 and then apply the $1,223.30 credit to close this newly created purchase - this will work, but how did this happen?
These two journals were automatically created by myob, is this a bug and affect other purchases?
Hi atholpk
Apologies for the delay in reply. It does look incorrect with the additional lines. However as these extra lines were part of a Purchase Order being converted to a Bill, it may not be possible to simply delete them.
For me to investigate further, are you able to send the product Serial Number, Company File Name and forward a screenshot by Private Message?
Resolved via PM and sent for repair - 24/8
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