Forum Discussion
Tracey_H
3 years agoFormer Staff
Hi Noel4819
Sorry to see that no one has replied to you yet. So that I can look into this for you can you send screenshots of the two transfer from deposit transactions. You can open them from within the Card transactions report by clicking on the transaction line or by opening the Sale and clicking on History.
Can you also send a screenshot of the Journal security audit report showing those two transactions.
- Noel48193 years agoExperienced Cover User
Hi Tracey.
Thanks for your reply.
I ahve some reports attached as requested. I did a complet reversal to see if that would sort things out, but that did not work.
Hope you can throw some light on it for me. My only other option, that I could see, was to generate another customer file and make the other inactive.
cheers