Forum Discussion
John21
Experienced User
They already have full access to the sales and purchases roles.
The link provided didnt help either
Anything else?
Princess_R
26 days agoMYOB Moderator
Hi John21,
Thanks for your response.
Since the user already has full access to the sales and purchases roles, it might be worth trying to grant them banking access as well. Sometimes, recurring transactions require specific banking permissions.
If the issue persists even after granting banking access, could you please provide a screenshot of any error message that appears when the user tries to save a recurring transaction? Additionally, a screenshot of the user's roles and permissions would be helpful in diagnosing the problem more accurately.
Looking forward to assisting you further.
Cheers,
Princess