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ROBERT's avatar
ROBERT
Contributing Cover User
3 years ago

Why do CREDIT NOTES show positive balance

Why do CREDIT NOTES show positive balance

1 Reply

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  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator

    Hi ROBERT 

     

    Thanks for your post. After a credit note transaction has been created the invoice amount should be displayed as a negative amount.

     

    Read more about how to make credit notes here: Customer returns, credits and refunds.

     

    If you are still having this issue could you please provide screenshots of the positive credit notes and the transaction you made to create these?