Forum Discussion

Tradbot's avatar
Tradbot
User
2 years ago

online Payments Not Working

Client Pays with the Link and status is paid but no money goes into account . Please Help  
Yanike_S's avatar
Yanike_S
MYOB Moderator
2 years ago

Hi Tradbot 

 

Thanks for your post. You would have selected a bank account when you set up the Online Invoice Payments. To check/edit this: 

  1. Click your business name and choose Sales settings.
  2. Click the Payments tab.
  3. In the Invoice payments options section, click Edit preferences to open the Online payments settings page.
  4. On the Online invoice payments tab, select the ledger account to record online invoice payments:
  5. If you want to pass on the credit card fees for MasterCard, Visa and AMEX payments, select this option and choose the MYOB account for recording your online invoice payment fees and charges. Learn more about Customer surcharging for online payments.
  6. Click Save.
    1.  

Read more about this here: Online invoice payments