Failed connecting to File Store Server error message

Hi KMG123, 

Thanks for your post.

We’re sorry to know that you’re getting an error connecting to your file store server. We appreciate your patience with this matter. We will be sending you a private message requesting the necessary information to assist you further. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears. 

We’re looking forward to your response. 

Kind regards,

Shella