MYOB Atlas chat

answernz
3 Posts
User
New Zealand

MYOB Atlas chat

Where can i go to chat for help here? 

3 REPLIES
MYOB Moderator Neil_M
5,073 Posts
MYOB Moderator
New Zealand

Re: MYOB Atlas chat

Hi @answernz

  

Welcome to the MYOB Community Forum, I hope you find it a great resource.

 

Currently MYOB Atlas is supported through our MYOB Community Forum and through email on atlas@myob.com. Unfortunately, we don’t currently have a live chat support option for MYOB Atlas support, however this may be something that we review at a later date.

 

Please do feel free to post any other questions that you may have.



Kind regards,
Neil
MYOB Client Support
answernz
3 Posts
User
New Zealand

Re: MYOB Atlas chat

Thanks for answering.  my question is email forwarding is not working in my myob atlas? ive followed instructions and still not receiving emails to my addressess?

MYOB Moderator Neil_M
5,073 Posts
MYOB Moderator
New Zealand

Re: MYOB Atlas chat

HI @answernz

 

My apologies for the delay in responding to your question.

 

We've identified the issue and refreshed the DNS records, email forwarding is now working fine for all your forwarding addresses.

 

If for some reason you are not seeing the forwarded emails in your inbox, I do recommend checking your spam folder to check that these forwarded emails are not being incorrectly labelled as spam.

 

Please don’t hesitate to post any further questions that you may have.



Kind regards,
Neil
MYOB Client Support
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