Recent content
Read only access to AccountRight offline company file after subscription cancellation
We will no longer need our MYOB AccountRight Live Plus Recurring Subscription in the near future as our head company has implemented an ERP that we will be required to use. I am getting conflicting advice about the ability to view historical data in my company file after cancellation of the subscription. I understand you can access your online company file for 30 days for read only access after the termination of the subscription. And this is specified in part 8 of the MYOB AccountRight Terms of Use. However, I also have offline files and backup files for each year and would like to be able to access those for compliance purposes for the next 7 years (at least). I don't want to be able to change or add any data I just want to be able to access the exisiting entries and run reports if necessary. One phone consultant told me this is possible. A second phone consultant told me it's absolutely not possible. This posting on the community forum says that for Acountright you can still open your offline company file or backups for read only access: Read Only files. Do you have to pay to access these files? | MYOB Community Please provide a definitive answer to this issue. If you can provide a relevant link to the MYOB website it would provide extra reassurance. Many thanks - we need to plan appropriately for this changeover.38Views0likes6CommentsGST no missing on Sales Invoice
We email our sales invoices to our customers, and we've had two instances where the customer has sent an invoice back, as it does not have the GST number on the invoice, its just missing. The title is there, but the actual number is missing. Ive randomly checked invoices, and tried to recreate it, but havent been able to. When I print them or email them to myself, it appears. This has occured twice now. Its a customer that has alot of invoices from us, and we are using the same form for them on each instance. The others appear fine. Can anyone assist as to why this is occuring randomly?Bradworthington15 minutes agoPlace AccountRight: Sales and PurchasesAccountRight: Sales and Purchases8Views0likes2CommentsMYOB TEAMS KIOSK - constant errors (really needs to be fixed by MYOB)
Why does MYOB Teams KIOSK APP constantly have errors - it works for a few days then stops.... MYOB really needs to either invest some time & money into updating and fixing the KIOSK App or just get rid off it completly & do not offer it to consumers... They should have never offered MYOB Teams KIOSK App to their consumers until they fully tested the APP to make sure it is working correctly. I have been using it for over 6months now & forever issues. Some days it works some days it doesn't. Always getting different errors such as : - Employee section empty (not showing employees) - A problem occured, please try again - Error, no business found on your account MYOB need to fix MYOB KIOSK ASAP!! or discontinue it.36Views3likes3Comments