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Where is the support?
How does someone have a conversation with a human directly? I have wasted 5-6 hours the past 2 days without resolution. I still can't process the pay run. My staff need to be paid. MYOB is losing me very quickly. Cumbersome system, UX changes that are not intuitive, payroll reporting that is not accurate, accounting that is difficult to configure. I can go on. I might have to switch to another software. Very frustrating!!2Views0likes1CommentAdding an accountant - error
I have just tried to add my accountant and after initially adding him, he sent me an email asking me to use a different email address for him. So I cancelled the first user invite and created a second. It would not let me use his same name as there was already a name entered. So I used his initials. When I created this one, it dropped out half of his email address, so I again cancelled it and tried to create a new user. Now it is telling me that I cannot use the email address because there is a user already using this email address. I have checked the status and all requests I made have been cancelled. I have tried logging in and out but it will not let me add him at all now. Please help!1View0likes0Comments