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Unable to apply a credit to an open order
Hi I have an overpaid invoice with a credit of $37,877.76 USD available, I'd like to apply this credit to an open order, however when I go the the returns/credits tab, this credit does not exist. Please see below snippets, can you advise why this is happening and how do I fix this? Thanks Ida0Views0likes0CommentsFound a bug with the InTray
Has happened quite a few times now. If Accountright gets left without use for a while and the session expired message comes up, when you log back in if you go to the InTray and click on a document to Create New Bill, nothing happens, and when you leave that screen and go back in to the Intray, that document has now disappeared. Only way to fix is to exit Accountright completely and log back in. The document is still missing so you have to resend it. Everything works as normal after that.1View0likes0CommentsDelete bank feed transactions
I have an alert that I have exceeded the bank feed limit. I am looking at going back to loading files and disabling bank feeds, all together. As part of this I am tempted to delete all the data for the Financial Year and then reload it from flat files. Can I delete the bank feed transactions, so I can start again? Can I work out to where the bank feeds have stopped so I can understand what manual transactions are required?8Views0likes1CommentReport of users for IT audit
Hi all, I dont' use the app nor I am an accountant but am getting asked to provide this information for our IT audit. I can't seem find one which satisfies these in the reports section? Has anyone gone through the experience of gathering such information? We use on prem AccountRight. System generated list of users with access to in-scope applications. Please include: - user name - full name - user group/profile/roles - creation date - last login date - last modified date - account status (e.g. enabled/disabled) Thanks in advanceSolved7Views0likes2Comments