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Merchant fees not automatically reconciling
Hi there, We've just started receiving online payments minus the merchant fees as advised by MYOB but it doesnt seem to be automatically reconciling. The amounts obviously dont match and are out of balance. We have attempted to sort this out ourselves, we gone through the online support about "Changes to how you pay for online payments" But we cant seem to be any wiser. Going into the Online Payment Portal, and check the ledger accounts but they appear to be the appropriate ones. However we cant seem to sort this issue out. Can someone please advise what we are not doing and help make transactions automatically reconcile as its supposed to? Thanks Michael0Views0likes0CommentsUsing MYOB to record Realestate Trust Transactions
Hello, I have recently established a trust account and I am trying to figure out how to utilize MYOB to automate this process. Our business only involves sales, and we do not have a high volume of transactions. The sales team suggested that the lite version subscription is commonly used for such purposes. I am hoping that someone can point me in the right direction. Cheers Dean5Views0likes2CommentsEntitlements
An Employee has resigned on the 9/4/20/24 as he wanted to go a casual and I paid out all his entitlements and entered that he resigned on the Card List. He then came back 10/4/2024 as casual. I changed his employee number and used the old card but put him on as casual and made sure no entitlements are ticked but when I print Entitlement Summary sheet he comes up on sheet as still getting enitlements. How do I fix this?5Views0likes2CommentsProduction Costs
Looking at a way to account/journal for labour costs. In the past we have raised an invoice to ourselves, for labour and materials then raised a payment to ourselves, to increase our cost of sales. I have been able to do an inventory adjustment for the materials, but not sure how to journal for the labour side. Can anyone help?1View0likes0CommentsCLOUD FILE DELETED BUT STILL BEING CHARGED
As you can see Cloud File was taken down but have noticed that we are still being charged 3rd April $141 and same again on 6th May. Could you please organise a refund for this payment as we should not be being charged. Regards Janelle Hi JANELLE, Doreen_P (MYOB Moderator) posted a new reply in AccountRight: Installing and upgrading on 10-04-2024 04:41 PM: Re: DELETING CLOUD FILE Hi @Janelle, As per checking your account, I can confirm that your company 8 with serial number ending in 0861 was successfully removed from the cloud. Feel free to post again anytime if you require further assistance. If my response has answered your inquiry, please click"Accept as Solution"to assist other users in finding this information. Best regards, Doreen6Views0likes0Comments