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Team App not working again
None of my employees have been able to get into the Teams App, they have tried to uninstall and reinstall but a message comes up saying 'A problem occurred attempting to load MYOB Team. Please try again later' Also when they have to change passwords on a phone and get a verification code and get back to the screen it becomes a bit challenging and frustrating. They seem to have problems with it not working at least monthly, it doesn't make happy teams that is for sure. What is wrong with it and when is it going to get fixed? Raelene0Views0likes0CommentsMoving MYOB Payroll to XERO
We have moved MYOB to XERO since 1 Mar 2024 but have not done the part-year STP finalisation before moving to XERO. Can we still do the finalisation in MYOB? Also, we have erroneously processed a pay run in MYOB and filed STP after the XERO conversion as such this pay run amount is not included in the opening balances transferred to XERO Payroll. As such, we processed another pay run in XERO so that the journals for the payroll are correct in XERO and the YTD amount is corrected in the employees' records in XERO. We now need to reverse this pay run in MYOB and send the STP file to ATO in order to reduce the double count of the amount in this pay run. Is this solution workable? As for STP finalisation, what happens if we do not do the part year finalisation in MYOB but do only the finalisation of the whole financial year in XERO1View0likes0CommentsReverse sale?
Hello. I have open invoices dating back to 2017 that I know will never be paid. How do I remove or reverse them so they are no longer showing on my system? I tried to "reverse transaction" option by right clicking near the date, then clicked "record reversal" but it remains in my Open Invoices. I am an administrator with full access and the file has been locked from the last financial year17Views0likes3Comments