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Cost Centres and preferences - not showing in web browser
Hi, I'm unable to see an option to allocate a cost centre on new transactions in the web browser. There is not even a list of cost centres available. Is it just me or is it the browser version of Myob? I've set up new cost centres in my desktop app. I also cannot see where to change preferences in the browser. Is it just me?Solved195Views1like10CommentsPasswords / User Access
Hi Everyone, I've been managing a few different accounts online by signing in with my my.myob login. By doing this, I'm never prompted for a username or password for the files. I have no User Access option for 2 of these files so I must not be the Administrator for these files, and the person who set this all up is no longer with us. This has been an issue for some time, I'm looking at integrating with Tanda which is why I've been promoted to get this sorted. As all files are online, how do I go about sorting this out? Thank you in advance, Angela7Views0likes1CommentOnline Payments: BPay Surcharge
Hi MYOB Team, I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified nor made the problem businesses face go away. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do with MASTERCARD and VISA; and/or 2. the abilitiy to switch off BPAY as a payment option, right now it is lumped in with Mastercard and VISA. When we were part of the pilot program this was rarely an issue for us, but since being fully rolled out, regular users now know that by selecting BPAY as their method of payment they can avoid the surcharge fees. Initially after getting stung a few times we had to decide what level of fees we're prepared to cop? As a result we'd chosen to disable the payment feature all together for all "account clients" leaving it only available for Cash Sale Invoices and only if they're less than $500 because whilst this is a great feature the costs associated are NOT! Kind regards Suzi5.8KViews38likes95CommentsMYOB Advanced API unexpected/unstable behavior
Hi all, I've just signed up here hoping someone can help me out with this issue that I am facing -- causing considerable integration problems which is not doing well for our customer -- who uses MYOB Advanced. The customer of course does not understand the issue as the essence of it is technical. I notice this happening randomly, and recently more often than not. Using the contract REST API, just trying to retrieve records randomly errors out with status 500 ( Internal Server Error ), and other times the request succeeds with a 200 ( OK ) but returns nothing, while I am Accepting and expecting JSON, my fetch client errors out, because the response body returned is not valid JSON, and the exact same request will sometimes succeed and return the expected results. I think it's best if I showed a video demonstrating this, so have a look at this: https://www.loom.com/share/1aad5298750e4d298b532ec746987964?sid=533f2a98-9057-48e0-bf0f-31223ffb2047 Can anyone experienced please tell me what this is about as to me it makes absolutely no sense?AJ882 hours agoPlace Advanced: Integrations and CustomisationsAdvanced: Integrations and Customisations4Views0likes0CommentsHow to add name to Email Invoice for Company contacts?
In the new MYOB Essentials, if I Email Invoice for a Individual contact, their name is included in the email message (see attached image). However,if I Email Invoice for a Company contact, their name is omitted from the email message (see attached image). How can I rectify this, and which field in the Contacts editor is used for this purpose? Many thanks! Greg1.3KViews2likes22Comments