Recent content
How can utilised credit notes be shown on remittance advices
I saw a post from 2021 (now closed) that this was an issue and that MYOB support didn't consider to be something that needed resolving. Can anyone advise if there is now a way to show the utilisation of credit notes against purchase invoices on remittance advices sent to suppliers to support payments. As of Oct23 our remittance advices just show the net amount paid against a supplier invoice, without showing the fact that a credit note has been utilised: For example: Purchase invoice #INV-123 $500 C/Note #CN-456 ($150) Net due and paid $350 (shown against INV-123 on remittance advice) Some (disorganised) suppliers don't bother trying to work out why we paid less than the full amount and match payments to whatever they feel like, perhaps to the oldest invoices/cnotes in their ledger. It then doesn't take many weeks before our ledger bears no resemblance to their ledger due to missed invoices/cnotes/early settlement discount differences etc, particularly if the supplier doesn't send out regular statements. Showing the utilisation of credit notes against purchase invoices on remittance advices will help to reduce some issues and help reduce wasted time reconciling messed up purchase ledger accounts.342Views1like2CommentsUnusually long decimal place values
Hi, we're getting unusually long decimal place values showing up in our company MYOB stock lists and as I understand, there is a script that can be run from myob support's end to rectify the issue? File is stored: Online Serial last 4 digits are: 1242 Company File ID: 2 Thanks guys.Solved838Views0likes73CommentsMYOB Teams access
I cannot get into MYOB teams. When i click on the company name i get a warning message saying MYOB Team would like access to your company file This authorization will allow MYOB Team to submit time records for payroll purposes. I click on Allow Access and nothing happens.160Views0likes2CommentsFreight & GST code disappearing when processing Sales Order
When processing a sales order, after entering the freight cost it disappears when going to the next field. The GST field (where you type GST) is disappearing also. I did see on another post it could be the cache / browser but we use the program itself not the website. Thanks in adance.1View0likes0CommentsMarking old Receipts as Printed without Printing
I'm working with a MYOB file with many years of company data. When I want to select a receipt to print, I am faced with a long list of unprinted receipts, some dating back from 2010! How can I mark these old receipts as printed so they do not keep appearing in this view?4Views0likes1Comment