Recent content
Will MYOB keep track of personal finances and Business finances?
I am new to this space sorry for my ignorance. Before I sign up for MYOB i am keen to know will MYOB keep track of personal finances and Business finances? If so, I am a sole trader at present and will most likely transition to a company at some stage. what is the best version of MYOB to use?1View0likes0CommentsBank feeds not updating
Hi Since Friday 17th May my Bank feeds haven't updated. There was a message on Saturday to say it was temporarily off line but I am still not getting anything though. What can I do about thsi as it is a bit difficult to keep track of Bill payments and invoice payments without it.6Views0likes2CommentsBank Feed - Still awaiting bank after months, bank says it's MYOB
I have tried twice to start a bank feed from my ANZ business account. After months, the status says waiting on bank. Bank says it was approved and even shows in my internet banking that it's an active feed. So i deactivated it and tried again. Same thing again. So I tried my credit card - activated overnight. Now my personal credit card transactions are showing in my banking on MYOB and apparently i can only delink the feed, but not delete the transactions. I'm so frustrated. My business bank transactions on MYOB are suddenly a mess because I don't know what do do wiht my personal credit card transactions (nothing to do with business - can't allocate - basically my daughter buying take-out...). And also I now have reached my feeds limit. So I can't even fix this even though I shouldn't have had issues with the feed in the first place. Do I just delete my account entirely and start again?1View0likes0CommentsElectronic clearing account not showing on desktop version
Hello, randomly my electronic clearing account though showing in my accounts list, has disappeared as an option to select when preparing to pay electronically. I am able to pay bills in to the electronic account, but when I go to prepare those payments, the drop down account is not showing my electronic clearing account at all? This has just happened. All was working fine last week. Strangely the account is showing to be selected in the web browser. Just not my desktop version?20Views0likes2CommentsRead only access to AccountRight offline company file after subscription cancellation
We will no longer need our MYOB AccountRight Live Plus Recurring Subscription in the near future as our head company has implemented an ERP that we will be required to use. I am getting conflicting advice about the ability to view historical data in my company file after cancellation of the subscription. I understand you can access your online company file for 30 days for read only access after the termination of the subscription. And this is specified in part 8 of the MYOB AccountRight Terms of Use. However, I also have offline files and backup files for each year and would like to be able to access those for compliance purposes for the next 7 years (at least). I don't want to be able to change or add any data I just want to be able to access the exisiting entries and run reports if necessary. One phone consultant told me this is possible. A second phone consultant told me it's absolutely not possible. This posting on the community forum says that for Acountright you can still open your offline company file or backups for read only access: Read Only files. Do you have to pay to access these files? | MYOB Community Please provide a definitive answer to this issue. If you can provide a relevant link to the MYOB website it would provide extra reassurance. Many thanks - we need to plan appropriately for this changeover.23Views0likes3Comments