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Where is the support?
How does someone have a conversation with a human directly? I have wasted 5-6 hours the past 2 days without resolution. I still can't process the pay run. My staff need to be paid. MYOB is losing me very quickly. Cumbersome system, UX changes that are not intuitive, payroll reporting that is not accurate, accounting that is difficult to configure. I can go on. I might have to switch to another software. Very frustrating!!0Views0likes0CommentsIncreasing AL entitlement
All of our staff from 1 April have gone from 4 weeks A/L to 5 weeks A/L. If I adjust the A/L entitlement to 5 weeks at the next pay run, does the system start calculating the entitlement from that date or only from the workers anniversary date? And I assume I adjust the Opening leave balance for the number of extra days earnt from 1 April to the next pay run or do I need to adjust the entitlement from 1 April to the employees anniversary date?Solved60Views1like2Comments