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Invoice full width header now cut short
Hi I have gone into MYOB tonight to do up my husbands invoices, I have not changed any settings since last time. When printing the invoices the Full width header image I have in the template is being croped and centered at the top of the invoice. I only have the one Template so it is not that the wrong one has been selected. Invoices printed out fine on the 15/4/24102Views0likes6CommentsBackup In Progress
Hello I am unable to login to MYOB due to the error message 'Backup in progress This company file is currently backing up You can sign on once the backup is complete.' The backup appears to be frozen. Can you please reset our file to active to enable login. Thanks Alison1View0likes0CommentsPayrun not showing in STP report
Payrun was processed today as per usual cycle, in different batches. I chose not to send the payroll report via STP at the time of processing. It recorded successfully. I have gone back to the STP reporting to send the report to ATO and the report is not there. The previous batch was there to send through but the second report wasnt there. It has now been 6 hours since I processed it and recorded it and still the event is not there to send to the ATO. I have sent update events in the meantime and nothing has happened. In the interim I have had to reverse a pay - which I cannot do as an error comes up saying that Something has gone wrong with AccountRight and needs to close. Please provide a solution. This has never happened, and I need to finalise pays as a matter of urgency68Views0likes7Comments- 30Views0likes2Comments