Recent content
Online Administrator access unable to download MYOB invoices
Hi Can you advise why I don't have the option to download your invoices - I have administrator access. Below is a snippet from user with "Owner" access. Every time I need to download MYOB's invoice, I have to wait for a code from the "owner" so trying to bypass this stage. Is there an option for invoices to be emailed instead? Thanks Ida0Views0likes0CommentsGuidance Needed on Reversing Sales Order and Payment
Hello Guys, Back in December 2021, our client received a sales order and made a payment against it. However, despite receiving the payment, the order was not fulfilled or shipped. As a result, the payment was allocated to the order as a deposit. To rectify this situation, I am considering advising our client to reverse the payment allocation and subsequently reverse the sales order. I propose dating these reversals for the June 2024 Quarter to ensure they are captured accurately in our FY2024 balances. Before proceeding, I have a couple of questions: Upon the reversal of payment allocation, will this action result in the bank details becoming unreconciled? In other words, will the amount float in the bank feed until it is re-allocated or reconciled with a different transaction? When we reverse the sales order and payment, will this process generate a credit note similar to how it works with sales invoices? I appreciate your guidance on these matters, as it is crucial that we ensure the proper allocation of this payment to the succeeding invoices of the customer, so we are considering to code the allocated payment as "Credit Note" or if you have other advise, it will be fully appreciated. Thanks in advance27Views0likes6CommentsTax reports permissions
We have a custom tax report under reports- report list - tax 2023, also 2022 and 2021 I am a superuser and reports run ok for me, however I have a basic user that needs to run the reports - can you advise what settings I need to change under Maintenance Tasks permissions to give them access I am assuming I start with Product - Tax then selecting the group I have tried this and it says all reports are accessible. Thank yousambennett41 minutes agoPlace MYOB Accountants Office & Accountants EnterpriseMYOB Accountants Office & Accountants Enterprise33Views0likes4CommentsReport of users for IT audit
Hi all, I dont' use the app nor I am an accountant but am getting asked to provide this information for our IT audit. I can't seem find one which satisfies these in the reports section? Has anyone gone through the experience of gathering such information? We use on prem AccountRight. System generated list of users with access to in-scope applications. Please include: - user name - full name - user group/profile/roles - creation date - last login date - last modified date - account status (e.g. enabled/disabled) Thanks in advance4Views0likes1Comment