Recent content
Annual Leave accrual - Pay Basis - Hrly Employees
On the 7th May I was processing the weekly pay for our 60 employees who are on an hourly rate of pay. MYOB decided to have a moment and shut down while this was going through to the ATO. I waited for 45 minutes before it would let me back into the system. After this occurrence i had to start again. The next day I was informed by our employees that their annual leave accrual had dropped off and did not accrue for the week. This was not just one but all employees that it happened to. My questions to the group are has this ever happened to anyone before? Does anyone know of any major upgrades that are happening in May? And I how would you rectify this?1View0likes0CommentsMYOB AccountRight Premier before buying questions
Hi all, I am writing from a small company in the Pacific. I want all our finance team members to use MYOB AccountRight Premier but I am not sure how it works. When buying the product will it work outside New Zealand and Australia? Will one monthly plan work on multiple users example (10 employees)? Is MYOB AccountRight Premier accessed through the web or is it a desktop application? Please if anyone can help guide me here because I can't see much info regarding this matter or I may have missed them. So any help is appreciated. Thanks11Views0likes2CommentsRefunds In Bank Feed
I'm quite new to MYOB and especially bank feeds. The company I work for uses bank feed to apply deposits and withdrawals to the corresponding invoices. We had a customer over pay her invoice by bank transfer, we can transfer the overpayment back but I'm not sure how to apply the deposit and withdrawal in the bank feed? If I try apply the deposit to the original invoice it will leave the customer in credit? And then how do I apply the withdrawal (refunded amount) to an adj note I make as it only wants to apply withdrawals to purchases, not sales credits?? Any help is appreciated thanks!6Views0likes1CommentBank feeds not updating
Hi Since Friday 17th May my Bank feeds haven't updated. There was a message on Saturday to say it was temporarily off line but I am still not getting anything though. What can I do about thsi as it is a bit difficult to keep track of Bill payments and invoice payments without it.15Views0likes5CommentsCredit Card Allocation problems
It seems nearly everytime i get a customer paying by card, allocating in bank transactions is a different problem everytime! It really is a nightmare. Pretty much never automatically allocates and i have to muck around with it manually. This time the customer has paid the invoice with their card yesterday, i got the email saying its been paid, MYOB shows the invoice is paid and has closed it, yet this morning i have the unallocated line in bank transactions. I cant match it with the invoice because MYOB has closed the invoice! How do i allocate this transaction line?Solved713Views0likes44Comments