Paying Annual Leave after Parental Leave
Hi I am using MYOB Payroll 2024.1 - for NZ Payroll. I have an employee who took 12 months of parental leave, and six months after returning to work she wishes to take some annual leave, of which was accrued and became annual leave whilst she was on parental leave. For clarity when she went on parental leave she had no annual leave owing to her, and some accrued (which turned into annual leave owing on her anniversary date whilst she was on parental leave). I understand that any annual leave accrued whilst on parental leave gets paid out using the AWE for the 12 months immediately before the annual leave is taken. I have tried using this support note (https://enterprise-support.myob.com/suppr/setting-up-an-employee-on-parental-leave-and-payin#expand-2Payingannualleaveupontheirreturn) to process the annual leave in the above mentioned situation. I am able to follow the instructions right up to selecting the option to "Use Average Weekly Pay". I am able to select this, however when I do so this still calculates Average Weekly Pay based on the past 4 weeks, rather than the past 52 weeks as required by NZ legislation in this situation. How do I override the 4 weeks so that it calculates the Average Weekly Pay over 52 weeks? I apologize if this has been asked on another post, I tried searching for relevant posts, but the only one I found was from 2-3 years ago and whilst it didn't appear to have a complete solution the replies have been closed. Thanks in advance, Gemma
How to do a one-off bonus payment pay run outside of normal pay cycle?
Hi there we ran our normal fortnightly payroll this Weds 8th May and next one is due 22nd May. Meantime I have been instructed to make end of year bonus payments to all employees and would like to do this now rather than have to wait until the next payrun. When I go to set up the pay for the bonus it is asking for the pay period and I am unsure what to enter/how to go about this. There does not seem to be an option to select for a one off payroll that does not relate to a specific pay period. Can anybody help/advise please? Many thanks!
Compatibility Concerns: Ensuring Rack Server Integration with MYOB Payroll Systems?
Hello fellow forum members, I'm currently in the process of setting up a new rack server for my business, and one of the primary concerns I have is ensuring compatibility with our existing MYOB Payroll systems. I want to make sure that the integration between the two is seamless and efficient. While researching, I've come across various opinions and suggestions, but I thought it would be beneficial to reach out to this community for some firsthand experiences and advice. Here are a few specific questions I have: Compatibility Issues: Have any of you encountered compatibility issues when integrating a rack server with MYOB Payroll systems? If so, how did you address them? Recommended Server Specifications: Are there any specific server specifications or configurations that you recommend for optimal integration with MYOB Payroll? Third-Party Solutions: Have you found any third-party solutions or software that facilitate the integration process between rack servers and MYOB Payroll? Best Practices: What are some best practices you would recommend for ensuring smooth integration and ongoing compatibility between rack servers and MYOB Payroll systems? Security Concerns: Lastly, how do you ensure that the integration process does not compromise the security of sensitive payroll data? I would greatly appreciate any insights, tips, or experiences you can share regarding this matter. Your expertise will be invaluable in ensuring a successful integration process and seamless operation of our payroll systems. Thank you in advance for your contributions!TOIL code error
Hi, I have an odd error with an employee’s TOIL code. The employee has the payroll code TOIL as part of their default pay, set to zero hours. If I make any change to the hours being paid (i.e. adjust sick leave hours, add annual leave hours, reduce ordinary hours, add public holiday hours) the system automatically re-adds the hours into the TOIL line. If not corrected each time the employee will be over paid. I’ve tried deleting the code from employee’s default pay but I am unable to (error: Audit records exist. Time off in lieu cannot be deleted). How can I fix this? Only effects this one employee. We are using MYOB Payroll version 2024.1
EOY Employee Earning Certificates
There used to be a button to click on to print/email our employee's Earning Certificates for the year. Can't find it in this upgrade. Been through every report and looked under the employee's accounts. We need to send these out asap. Anyone know where they are? We have done our final pay for the year.
PAYE & Kiwisaver on dashboard
Hi- the amount that I see as PAYE and Kiwisaver on the Dashboard does not reconcile with what I know I owe the IRD. I have run the report and compared to the myIRD site and they all agree but the amount shown as owed on the Dashboard is considerably more. I have the same issue with GST but will do a separate post for that issue. I miss the old system-it was much easier :(
AIM - since Business Upgrade
HI - Very frustrating that since the AIM Business upgrade from Essentials, I can no longer do AIM. I have re-mapped accounts - after many hours of working through it, and while I am now getting a report - it does not pull through wages - leaving me with a huge tax bill to pay, as it is not recording as an expenses wages. Phone support is non existant, chat box is useless as F_ _ K. And my email request for service has taken 1 week to reply, and the only message I got was, am I still having issues..... So I guess my only option is to file manually from Profit and Loss, and change software providers......
