Payroll
Hi, I've installed my paroll on another computer but am getting the attached message, I have re installed the latest version but am still getting tis error. I can't find a telephone number to...
Forum Discussion
Hi,
I have not be able to resolve this. I have deleted and reinstalled the software from MYOB downloads on the web, deleted the files on my conputer, restored numerous times. I've even asked our computer guru to help but every time we still the the 1241 version.
Are you able to send me the correct version 2023.1.1243?
Thanks,
Cheryl
Hi @Chezz22,
Thank you so much @jenniek, for sharing your insights into the issue. For an added information, you will need to download the payroll version:
You can follow these steps:
- Create a back up then uninstall the payroll
- Re-install using this link only.
- To post journals from the previous weeks, go to tools menu >> create journals then you will have a list of pay runs that you can tick or untick to make sure you are only posting the specific weeks you need to.
Note:
Once you reinstalled and no data found in the file you will need to restore your latest backup to pull through data then post journals.
Create a Back up:
Restoring a Back up
https://help.myob.com/wiki/display/suppr/Restoring+your+company+file
Feel free to post again if you require further assistance with this. We are happy to help.
Kind Regards,
Cel
Hi Chezz22,
We hope this message finds you well. We just want to check back with you regarding your concern about your Payroll. If you still need assistance with this or if you have other questions or concerns, please feel free to contact us again or create a new post. We are happy to assist you.
Kind Regards,
Cel