jenniekUltimate PartnerJoined 18 years ago3017 Posts569 LikesLikes received373 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: Sales and purchases not recording Morning all, I've just installed the server edition 2025.11 on a client computer with offline files, and they have opened fine and recorded invoices fine. We uninstalled all older versions first. Fingers crossed!! Re: Purchase Invoice emails Automatically from outlook inbox to MYOB in-tray being rejected Hi Doreen_P I am having issues even using the forward (which I have always used) I have tried removing my email signature and any other graphics and it still seems to be random - some get through, some dont. We have had this issue for a couple of versions now - what changed?? It was fine before. Some clients are reprorting that even our invoices from MYOB are not getting through to the InTray. Drag and drop works but is not a long term solution. The Intray needs to work or 3rd party addon software would need to be used. Re: In tray not working forwarded emails Hi DPC_ADMIN We are also having some random emails not getting to the intray - Mostly the same supplier invoice, but not always. MYOB came back to me to say did we have images on our email signatures - we do. So I am testing this week whether deleting the signature when forwarding makes any difference. Seems to be a size limit - but not just the attachment size (in my mind?) Re: Change in Annual leave hours due to change in weekly hours mid-tenure Hi VB_stagler123 This is correct as per NZ legislation. With an increase in hours- because annual leave is reported in "weeks" the weeks actually change to become 4 weeks at 40 hours per week instead of 30. So you should not be splitting it to calculate for each period of employment. The visa versa happens when someone decreases their hours, but in a decrease situation the leave rate increases because the gross earnings calcuation is squashed into a lesser number of hours. In your case, the system will pay the std rate of pay because leave cannot be paid at less than the ordinary rate. Re: One payment received needs to be split between multiple client invoices? How do I do this? Hi AdmireAccounts if you using the deskbased version, you need to use group with undeposited funds. If you are in the browser version, you can multi match against which invoices you need to - it is not limited by customer Re: Unable to Pull Aged Receivables and Payables report with back date/period Hi LilyUltimate The online version also gives the same report Mike_James mentioned. This has been like this for many many years - I don't used the Aged reports at all - always use the Reconciliation Summary reports. Re: Pay Run error Hi Helpme22 I hope you got this sorted. You can delete the payrun and correct it. However you would also need to log into My.IR and delete the information in there as well. You delete the payrun, by going into history for each employee. Re: Annual Leave Calc adding 8% Hi AvrilJane Annual Leave is paid at the average of the last 52 weeks earnings (or part thereof), so this employee must have done some extra hours above the default hours, so the higher rate will be correct. This is the law, so no you cant change it. Re: Final pay - 2 pay runs in one pay period Princess_R So are you saying that Business Payroll can;t do multiple payrun periods?? My question would be are the monthly employees set up as monthly pay periods - differing from the normal payrun. This should work fine - even if the payment date is the same. Re: MYOB Payroll 2025.1 & Decommissioning Hi jcbc Where are you based? - there are several Bookkeepers (part of ICNZB) who process payrolls - ourselves included. Contact me @ mailto:jennie@jkbusiness.co.nz and I can direct you to the closest in your area.