BPay - integrate business’s own credentials
Hi, i have raised this before, and didn’t get your response I was hoping for, so here goes again … The default BPay credentials through MYOB are excessively high, and although there’s an option to disable it or to add a surcharge, this is a bit limited. In addition, the business name appears as “MYOB payment services” should our customer/client decide to pay that way. If a business arranges for their own Bpay agreement, it can work out to be much cheaper and more personalised, but we are currently unable to enter our credentials. I, and I’m sure many others, would like to see the option of our own credentials being added to invoices be implemented. Would anyone else care to share their thoughts or comments? Peter
BPAY references showing on invoices
Everyone needs to be aware that once you authenticate your business details for online payments, BPAY details will start appearing on your invoices If you DO NOT want this feature you need to go to Settings - Sales Settings - Payments. Scroll down to Online Payments and click on the Edit preferences link. It will take you to another screen. Click on the down arrow for Online Invoice Payments and turn off Allow Online Invoice Payments and untick Accept BPAY payments. There was no warning that this had been activated it just appeared on our invoices. Luckily we picked it up fairly quickly, however, even once turned off we were unable to re-print those few invoices without the BPAY code/reference so we have had to physically delete using white-out. Not very professional but better than people trying to use BPAY when we don't want it. Needless to say we are not happy :(
Online Payments - BPAY
The BPAY surcharge issue needs to be addressed urgently. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do with credit cards; and/or 2. the abilitiy to switch off BPAY as a payment option as getting whacked for BPAY fees negates the benefit of the service. I wouldn't imagine it would be that difficult to have a tickbox option added to be able to turn off BPAY as a payment option.