ContributionsMost RecentMost LikesSolutionsRe: NO character LIMITS on COMPANY NAME - NEW UPDATE too restrictive! Today I received an email from MYOB listing all thelatest enhancements for MYOB Essentials. I thought wow here's hoping someone has heard the many cries for help from users who cant do a simple task of sending an invoice to a customer as they cant even fit the customers name is the allowed space. But no. We havent been listened to. Nothing has changed. Users have been asking for this to be changed for 18 months. And still Myob DOES ABSOLUTELY NOTHING We arent asking for a complicated report or new function. We are simply asking to remove the character limits ON ONE TINY FIELD IN THIS WHOLE SOFTWARE. How hard could it be Myob? I spoke to Xero today and downloaded the free trial. Its looks really great and guess what? I can add in my customers correct name as there is no character limits! Yay for Xero Re: Character limit on Company Name Hi Roz4, Would you believe that I havent had a response from MYOB? As if MYOB would respond to users who are unable to complete such a basic task of sending an invoice to a customer due to character limits on company name. Hello MYOB - is anyone there to respond today? Re: NO character LIMITS on COMPANY NAME - NEW UPDATE too restrictive! I have been reading lots of posts in the forum andhave just seen a post complaining about the character limits in December 2021. So this has been an issue for MYOB Business users since then and MYOB still hasnt fixed it. MYOB WHAT ARE YOU DOING ABOUT THIS??? WHAT KIND OF ACCOUNTING SOFTWARE IS THIS IF YOUR USERS CANT EVEN SEND A INVOICE??? Re: Contacts: Increase the Name field character limit This is a big problem for me too and has been since I received the upgrade in December 2022. A lot of my customers have long names and the character limits is infuriating. I have just noticed that the first post on this thread was dated December 2021. So this has been an issue for MYOB Business users since then and MYOB still hasnt fixed it. MYOB WHAT ARE YOU DOING ABOUT THIS??? WHAT KIND OF ACCOUNTING SOFTWARE IS THIS IF YOUR USERS CANT EVEN SEND A INVOICE??? Character limit on Company Name Urgent help required! I am trying to create a new contact. It's for a new customer that is a government client that happens to have a long name. For example Smith Constructions & Peters Building Company Joint Venture Road Project Pty Ltd. MYOB wont let me save this new contact. I keeping getting the following error message:One or more fields exceed the maximum character limit. The customer has advised that I must use their full name on all invoices. I cant issue an invoice which means I cant get paid. As a workaround (not that I should have to find one), I tried to create the new customer as an individual rather than a company but I am still having the same problem. What are the character limits on each of the following: customer name first name surname/family name contact ID This wasnt a problem before the upgrade. Re: NO character LIMITS on COMPANY NAME - NEW UPDATE too restrictive! This character limit is a big problem for our business too. We have government clients and joint venture clients all with names that exceed 49 characters. We have spent hours on the phone and logging feedback but MYOB simply doesnt care. This character limit didnt exist in the old version, so why introduce it in the upgrade. And today MYOB have the nerve to email me their new increased prices - for what!?! This software and service is a complete joke. Please let us know when this will be fixed. This is simply unacceptable MYOB