Inapickle
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Joined 2 years ago
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Can't login or create new user
One of our users can't login. There is no business listed. (This user has been logging in for years with no issues) When I login using another user email and select 'users' the other user is no longer on the list. When I try to add that user again, it says there is already a user using that email address. I received one response from a moderator that didn't solve the problem and they have replied to my further query. All subsequent requests for assistance have received no response. Waiting on hold for hours for help is not an option. Somebody from MYOB PLEASE respond and fix this!264Views0likes2CommentsRe: monthly statements not showing payments received
Hi Leneth_A How can I access a report of statements sent? We used to receive a confirmation email but that doesn't happen since the latest 'upgrade'. We need evidence that a statement was sent as we are taking a client to court for non-payment.475Views0likes1CommentStatement records
Please show a record of statements sent. Clients are denying the statement was sent and we can't prove otherwise. This is a simple thing that we used to be able to do. We used to receive a confirmation email of statements sent and that has been removed too. Put it back!15KViews4likes4Comments