Neil59
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Re: Hiding discount column - bug detected
Thanks Doreen I understand the discount column works as you have explained. However, it doesn't work when blank row is created and text is entered in the blank row. In this case, the discount column is no longer hidden. Please see attached image.86Views0likes0CommentsHiding discount column - bug detected
The solution to a previous MYOB Community post dated July 2020 stated: If the discount column is not used i.e. left at 0.00%, when generating the invoice within MYOB Business the PDF/email copy of the invoice will not contain that column. However the posted solution does not hold true in the following circumstance: If a blank row is inserted in the invoice, then the PDF/email copy of the invoice DOEScontain the 0.00% discount. This appears to be a bug. I required the use of the blank row, which MYOB have thoughtfully provided. Like many other MYOB users, Ido not want to issue an Invoice advising my customers that they are not getting a Discount. MYOB have also provided a solution for this - except it doesn't always work, as described above.132Views0likes3CommentsAttachment won't download using Safari
Using MYOB Business on Safari. I'm unable to download attachments saved on Spend Money Transactions. When pressing the download icon nothing happens. I used to be able to download previously, so this is a new problem. I tried a different browser (Chrome) and it worked fine, so this appears to a problem specific to Safari (which is my main browser).Solved208Views0likes3CommentsRe: Superannuation payable on Dashboard is not what is says
Hi Princess Thanks for your message. I've attached a screenshot of the super guarantee window. The linked payable account was 2-1350 PAYG Withholding Payable. I've changed it to 2-1355 Superannuation Payable, which I think is the correct account. However, this hasn't changed the amount of Superannuation Payable showing on the dashboard. This amount still matches the amount of PAYG Withholding Payable, which of course is confusing because it says "Superannuation Payable" Thanks again & I look forward to your advice. kind regards648Views0likes0CommentsRe: Superannuation payable on Dashboard is not what is says
Hi Princess Thank you for your help with this. There is no doubt that the MYOB Business Dashboard is reflecting the total of Superannuation Payable and PAYG Withholding Payable. This is what I pointed out in my original post and now you have confirmed it. This also confirms there is a problem with the Dashboard as it incorrectly calls the total amount Superannuation Payable. You have recommended that I ensure I have separate linked accounts for Superannuation and PAYG Withholding. I have checked and believe this is the case. Can you please check the attached Screenshot and confirm? My Dashboard is currently showing the sum of 6-4200 and 2-1350 and calling it Superannuation Payable. Which of course is incorrect. Thanks again for you help726Views0likes1CommentSuperannuation payable on Dashboard is not what is says
On the MYOB Business dashboard, the amount shown under Superannuation Payable is in fact the sum of Superannuation Payable plusPAYG Withholding Payable.I have confirmed this by checking against ledger reports. To correct this, the heading should be changed from "Superannuation Payable" to "Superannuation and PAYG Withholding Payable", OR even better display Superannuation and PAYG Withholding as separate items. As it currently stands the Dashboard is showing wrong information.811Views8likes12CommentsRe: MYOB Business - How to remove discount column on Invoice
Hi pippypip, I had done the exact same thing with test invoices prior to making this post. At the time my test invoices were definitely showing the discount column with 0. When I saw your reply, I did the test again and this time... the discount column was omitted just as it was for you! Hooray!! I know others have been complaining about this issue for some time and it appears that MYOB have finally corrected it. Thank you MYOB for the fix and thank you pippypop for bringing the fix to my attention.346Views0likes1CommentOption to remove discount column on Invoices - MYOB Business Pro
The Services & Items invoice layout shows a discount column. If I enter nothing in those fields, MYOB fills them with 0.00's This tells my clients "We offer discounts, but NOT to you!" I have clients that I KNOW will see those zeros and wonder why they're paying full price. Therefore I'm forced to use the Service layout and miss out on the functionality of the Services & Items. I see people have been complaining about this problem for years. Come on MYOB!!280Views0likes1CommentMYOB Business - How to remove discount column on Invoice
The Services & Items invoice layout shows a discount column. You'd think if I typed zero in the discount column, it would simply not print the entire column, but no, it prints the column with zeros. This tells my clients "We offer discounts, but NOT to you!" Therefore I'm forced to use the Service layout and miss out on the functionality of the Services & Items. I see people have been complaining about this problem for years. Come on MYOB!!Solved493Views1like7Comments