How to Back Up Data on Business Pro
Earlier we became aware that you cannot Back Up data on business pro. Today we received an email from MYOB about updated terms. In these terms, we were asked to back up our data as cloud based failures can occur. I have to presume that Data Back up on Business Pro is now possible, otherwise why would someone put that clause asking user to back up. Can you please update if we can now backup data on Business Pro. Thanks
New Payroll Feedback
Hi there, Not sure where to post this but I would like to post some client feedback IR345 - the old PDF printout on a monthly basis was invaluable for clients. I have had several clients ask me where to find this and I have to direct them to the employer deductions report. This needs to be made clearer so clients can access it Payslips - I have some clients who like to printout or save all the payslips as a PDF. Now they have to download them individually. It would be great to reinstate the bulk download please Payslips - one client noted the payslip download file now just says payslip, it does not state the date of the payrun anymore which was a timesaver when saving the file Leave Report - it would be great to have the option to include accumulated leave in the leave report in an additional column, and perhaps their usual weekly hours to understand the impact of the weeks Payrun - it would be great if the option was reinstated to email the payroll email address a copy of the payslips for filing, as well as the employees when doing a payrun Thank you, Robert
I want to switch back to the old MYOB
I was recently upgraded to the new MYOB and it should have had more testing before being rolled out to everyone. 1. When creating a quote it uses the next invoice number. 2. When the quote has been created invoices are no longer in order as you don't win all quotes. The old system had numbers starting with Q for quote and then when the button was pressed to create invoice from quote it would get the next available invoice number. 3. When you hit the button create invoice from quote it doesn't update the date to the current day and if you send it the invoice is overdue straight away. 4. To many unused colums. 5. Colum width too narrow and a lot of wasted space. 6. Support difficult to reach on the phone 7. Phone app doesn't always save quotes. 8. Computer have to have items from inventory. cant have random text like before. 9. Can't change the order of the line items in the quote if you want to rearrange some items. To be honest I am pretty disappointed in the new product. I want to go back to the old one.
Invoices: Quick print (not need to product PDF first)
After the upgrade on Essentials it has become quite a process just to print an invoice. Before the upgrade we had a print button on the create invoice page which was easy, now we need to "View PFD" then click on another link which takes us to an online invoice which then allows for printing. That is ridiculus. Then when you do print it, it has a "veiw your invoice online, click here to veiw on the printed version. This is clearly a problem that needs to be fixed.TURN OFF BPAY
I wonder if the “Development Team” know this kind of inaction is exactly why MYOB lost the race to ZERO. This has been ask over and over again, and what have they done about it? Other than some bloke called earl, responding with the same cut and past response, Absolutely nothing. At least have the minerals to tell us the real reason you won’t allow us to turn off BPAY specifically is because you are getting some sort of kickback from BPay, I would respect an honest answer like this. Anyway, might finally give up on myob and just go to zero.Add Column in Invoice
Hi Can we please advise if its possible to have a column to add date, instead of manually adding date in the desc field, If we have to invoice customers for different days in single invoice. Also it will be good we can change the title of the column and add columns, so businesses can update the titles and add columns according to their needs. Thank You
Invoices: Expand out Customer column
Our customers don't use Purchase orders so we have no purpose having the field displayed. Additionally the Customers column is so narrow you can't read the name of the customer. So if you are going down a list of invoices for a period of time matching up to our manifest, we can't read enough of the name, so we have to open every invoice to see who it is for, which is a complete waste of time since if the column was able to be wider we would be able to just read the name. Widening the entire screen would also be great but even just being able to adjust the columns would be a massive improvement. "Invoices: Allow the Customers column to be wider and hide the PO number"
Online Payments: Credit Card Surcharge
Can there be a check box added that willautomatically add the fee's associated with Pay Direct Online to the invoice if i choose to pass them on. Once checked it should add a disclaimer to the invoice that a 2.2% + 0.25 cent transaction fee applies to all payments processed through this service. Then when thecustomer selects view invoice they should be presented with 2 options: firstly - print and pay (direct debit/cheque) the normal invoice amount secondly - a pay now button that has the service charges added, which should also clearly state they are MYOB charges. The pay now button would need toautomatically generate an updated or a standalone invoice for the transaction fee's "PayDirect Online"Invoices: Create and scheduled to be sent at a later date
It would be great if I could complete an invocie, but schedule the sending of this invoice in the future, rather than Save and remember/diarise to come back in and send. Scenario where this is applicable is when submitting regular invoices for ongoing labour engagement, and need to submit to employing party on a specific day each period.
Invoices: Ability to change column widths
I have noticed that the column widths on invoices are wider than they need to be. This includes columns: Units, Unit Price, Tax Type and Amount. The tax type column only requires 3 characters, however it appears to be at least 10 characters wide. If you make each column the required width, this gives us more space in the description column.Invoices: Creation of credit note without the need to generate second invoice
It would be fantastic to be able to simply create a Credit Note without having to create a second invoice. I have customers that pay by card so there's a cared processing fee that is deducted. This means that the amount received to the account to code doesn't match the invoice amount. Instead of creating a second invoice as a 'customer return', it would be great to be simply able to create a credit note, just like in the older version.
Sales: Update converted quotes to new date
When converting an quote to an invoice it keeps the issue date the same as when the quote was made, hoever on the old MYOB it freshed the invoice with todays date. Please change it back to do this. It was also be handy of it gave the invoice the same quote number not a new one when converting it to an invoice. "Quoting & Invoicing"Create invoice payments: Retain window open after saving transaction
Can you please consider allowing for the current window to remain open until you exit back out the "home" screen. ie: When I want to do multiple, different customer payments I need to select SALES>TAKE PAYMENTS after every single customer.Contacts: Show reminders and unpaid summaries email history
Hello, It would be quite useful to see the communication of reminders and unpaid invoice summaries being sent out to contacts like what you have done with the invoices - a window at the bottom of the form that shows the activity related to an invoice, but applied to the contact form that shows the reminders and summaries and whether they have been viewed or not. Thanks,Kylie.Reports: Ability to remove intercompany transactions from consolidated reports
The MYOB in the browser allows for multiple company consolidated reports which are fantastic and areally great feature. Only , when you are preparing a consolidated report , it is essential that any intercompany transactions be removed from the consolidation as otherwise you end up with a distorted view of the overall picture of the business. It would be simple to create intercompany accounts that are separate from general trading, and in the report we could use a ticker box to exclude those accounts from the consolidation Thank you very much for considering this opion
Online Payments: Bitcoin payment option
I would like to see Bitcoin added as a payment option. Configurationoptions could include: upload your own QR code or input your public key to generate one automatically indicateexchangerate from date of invoice; and indicate if using Bitcoin, Litecoin or some other cryptocurrency There are of course several dilemmas with accepting cryptocurrencies, I guess one of the most obvious ones is a fluctuating exchange rate which could mean goods become under or over valued, and the anonymity of the transaction.So what does the community think? How would you imagine it implemented if at all? I would really like to offer customers the ability to pay using BTC but I certainly don't want customers feeling vulnerable. Maybe it's something that should be reserved for online payment gateways.Items: Allow pricing up to 4 decimal places
As of August 2018, a manually-entered price on a sale or purchase can have 4 decimal places. When creating an item, although 4 decimal places are permitted in the price fields, when saved they are reduced to 2. This will assist in avoiding rounding errorswith GST-inclusive line totals, especially since prices cannot (yet?) be specified as GST-inclusive. "Allow item prices with 4 decimal places"Limited invoice customisation
Having a few customers on account right, they are looking to migrate to MYOB Business but the one thing that holds them back is the limitations of customising invoices. Certain business need to add conditions on their invoices. MYOB business does not have enough flexibility to do this. eg if a customer has a set invoice in account right, they like and have worked on it to include everything they need to ensure they have legal ability to collect payment. They cannot import that format. MYOB Business is a cheaper option for many smaller businesses but the restrictions of the invoicing layout is preventing them moving over.Setup: Sale settings - Eftpos payment method
In Payment options under invoice settings, the only options for payment are direct deposit or by mail. Cheques are no longer accepting by banks so the mail option is now outdated. Can we please have an eftpos option? There is nowhere to add that in for invoices. Thank you
