HELP DESK PHONE NUMBER

Question

I am trying to get a phone number for a Help Desk so that I can speak with someone. I called 1300555117 and got a recorded message saying that I should call between 7am and 7pm AEST. It is currently 3:30pm in Brisbane, Australia ???? Not sure if the problem is because it is a public holiday today???

Anyway, what I am trying to find out, is how do I change my Administrator password. I have changed my User password, but this password doesn't automatically change and I don't know what to do.

As a result, I can't go into any offline files because it just says that the password it not accepted.

Help.

Thanks

Lisa_H

isaiah_c · Accepted Answer

Hi Lisa_H,
&nbsp;
Our phone support is unavailable today due to the public holiday.
&nbsp;
To help you change your Administrator password, please visit this link: Changing and resetting user passwords. This guide will walk you through the steps to update your Administrator password successfully.
&nbsp;
&nbsp;
Regards,
Sai

Forum Discussion

HELP DESK PHONE NUMBER

Looking for something else?

Related content

Super payment Rejection - Phone Number Required

2FA and changing to new phone ( old phone not available)

Help! 2FA New Phone (old phone not available)

2FA new phone, old phone already gone, cant access

Viewing MYOB on phone

Serial number?

Creditor's email address and phone no report

Completing Payrun on phone overseas