Forum Discussion

Lisa_H's avatar
Lisa_H
Trusted Cover User
5 days ago
Solved

HELP DESK PHONE NUMBER

I am trying to get a phone number for a Help Desk so that I can speak with someone.  I called 1300555117 and got a recorded message saying that I should call between 7am and 7pm AEST.  It is currentl...
  • Isaiah_C's avatar
    Isaiah_C
    5 days ago

    Hi Lisa_H,

     

    Our phone support is unavailable today due to the public holiday.

     

    To help you change your Administrator password, please visit this link: Changing and resetting user passwords. This guide will walk you through the steps to update your Administrator password successfully.

     

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
5 days ago

Hi Lisa_H,

 

Our phone support is unavailable today due to the public holiday.

 

To help you change your Administrator password, please visit this link: Changing and resetting user passwords. This guide will walk you through the steps to update your Administrator password successfully.

 

 

Regards,

Sai

Lisa_H's avatar
Lisa_H
Trusted Cover User
4 days ago

Hi Sai

I did actually try all that and it didn't work yesterday.  Having said that, I went back in to the offline file this morning and tried to log into it and it DID work !....

I will see what happens next time I do it.

Thanks

Lisa_H

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.