Bank Feed Approve All function not working

[mgccc]

Hi

I can't use the Approve  or the Approve All button in Banks feeds anymore error message DataInvalid

I have set up a large amount of receivables through Transaction Rule and now after a year or so this no longer working now I have to untick the approve and do each one manually which is very time consuming

If approve/approve all has been started the only way out is Ctrl/Alt/Delete which is not ideal

[mgccc]

Hi

I can't use the Approve  or the Approve All button in Banks feeds anymore error message DataInvalid

I have set up a large amount of receivables through Transaction Rule and now after a year or so this no longer working now I have to untick the approve and do each one manually which is very time consuming

If approve/approve all has been started the only way out is Ctrl/Alt/Delete which is not ideal

[mgccc]

Is there anyone from MYOB that can answer this question please

[Melisa_D · Accepted solution]

Hi @mgccc, 

Thanks for your post. When you receive this error can you please retrieve the AccountRight diagnostic error log and attach it to this threadso we can take a look into this for you. 

[mgccc]

Hi Melissa

It seems to be working fine today I will mark as solved and if I have the problem again I will attach the diagnostic log