Bank Feeds - Credit Card

[carmatt]

Hi,

We applied for Bank feeds for Cheque account and credit card. Cheque account is working absolutely fine but the credit card transactions don't seem to appear ever since we started using it. I read few forums which had the same difficulty but I am unable to understand that billing no should be filled in instead of credit card no but I checked my statement and the credit card no and billing no both are same.

Do I have to re apply and what procedure I have to follow if I have to do so?

Thanks

Syeda

[Tallie_M]

Hi there @carmatt,

We're more than happy to look into your bank feeds status for you, and see what the problem might be.

I have gone ahead and sent you a private message requesting additional information regarding your account so that we can better assist.

Please don't hesitate to post again anytime you require.

[BMR]

My ANZ credit card only feeds once per month - painful end of month playing catchup..

[Sebastien_D]

Hi @BMR,

Thanks for your query.

Upon signing up for Bank Feeds it is best to check the Financial Institutions page we have on our website. This website states what accounts are eligible with MYOB and the frequency of their feeds. You can view this on our website here - MYOB Essentials and AccountRight Financial Institutions.

Hopefully this can be of assistance next time you sign up for a Bank Feeds account. Please do not hesitate to contact us again if you have any other questions or concerns.