Bank Feeds page out of balance

[ShadySandy]

Help please - have just recently gone with Account Right 2016.1 and I hadn't realised that bank feeds had started (I received an email notifying me of this several days AFTER the event). Consequently I had already processed bank transactions manually.   The earlier initial transactions are now sitting there in my bank feeds so there is an out of balance amount.  My Bank register reconciles correctly to my bank statement.  How do I get rid of these transactions? (short of deleting all my manual ones and processing the ones on the bank feed)

[AlanT]

@ShadySandy

Hi Sandy,

Provided your bank balances in your bank reconciliation, you can hide the extra transactions in the Bank Feed window by right clicking on the transaction and select the 'Hide Transaction' option.

Hope this helps.

Alan

[ShadySandy]

Thanks Alan - it doesn't help as I can only hide one transaction at a time - it won't allow me to do them all, and even with one hidden it doesn't change the 'out of balance' amount, so hiding them all will not solve that side of it

[Steven_M]

Hi @ShadySandy

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

As @AlanT has indicated hiding those unwanted bank feed transactions would be the way to go. Do note that you are unable to hide unwanted bank feed transactions in bulk, these do need to done individually.

In terms of the out of balance on the bank feeds page. This is determined by the Closing Balance set to us by the bank and the calculated balance on that. The calculated statement balance being made up on previous reconciliations and your transactions. If there is a different between these values and you have approved all the transactions for the bank feeds you would be looking at Help Article: Resolving out of balance bank reconciliations to determine that out of balance and rectifying it so the accounts are in balance.

[ShadySandy]

Thanks Alan

I have worked out the issue with not being able to hide transactions - myob was automatically matching them to the transactions that had already been manually posted, but as soon as I clicked on the red cross I was able to hide them.  There was one transaction that myob was not trying to match, so I was previously only able to hide just that one, which confused me when I knew that they could only be hidden "one at a time" !!