Bank Feeds

[Mumma-Bear]

HI

I have an amount on my bank statement (MYOB M-Powered) which is a total of 3 separate invoices.  I therefore cannot match the amount with a single entry.  Please advise how I can manage this.

Many thanks

[CloverQ]

Hi there @Mumma-Bear

If you have received multiple customer payments then made a lump sum deposit, please choose 'Group with Undeposited Funds' when recording the payments. Please then use the Prepare Bank Deposit feature to group the receipts into a single deposit. This will then match what's shown in the bank feed.

Please feel free to let us know how you go. 

[Mumma-Bear]

Thank you, it all sorted but I did 3 individual credit card payments in MYOB M-Powered payments (I clicked 'make another payment') but all three came as one total on my bank statement.  I re-entered the sales per the instructions.  Not sure why all the individual transactions showed as one total amount on my bank statement.  Do you have a solution for this other than go right out of the payment site and go back in each time.

[CloverQ · Accepted solution]

Hi @Mumma-Bear

I assume you are using M-Powered Invoices as M-Powered Payments is not available for the new AccountRight. As far as I know, if you used the same customer reference number for those payments then they would show up as one total on the bank statement. 

Another method you can use to handle this situation is going to Banking > Reconcile Accounts > tick the individual transactions and reconcile them manually. Then go back to Banking > Bank Feeds > right click on the the lump sum bank transaction > choose 'Hide' so you don't need to match those bank transactions any more.

Hope this helps. Please feel free to post again at any time if you have more queries.

[Mumma-Bear]

Many thanks, thats all good.

Regards

Alison