Bank Reconciliation Issues

[voilapat]

Hi,

A customer has deposited an amount $10,000 for a lump sum payment for several invoices. After I've keyed in the payment into the said invoices, the bank reconciliation reflects double entry.

I'm very  new to MYOB and I would be most appreciative if you could advice on how should I reconcile the figures?

Looking forward your feedback!

Thank you!

[Steven_M]

Hi @voilapat

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge. If you do have enquires don't hesitate to post them so the MYOB Community can assist.

When you say that the Bank reconciliation is showing a double entry is that a withdrawal and a deposit or 2 deposits or 2 withdrawals?

Along with that I would recommend taking a look at the transaction in the Banking>>Transaction journal to see what accounts are being affected and whether or not you are hitting the bank account twice.