Partner Zone

Bank deposit dates not sticking

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Print_Rescue
Contributing Cover User
7 Posts
Contributing Cover User
Contributing Cover User

7Posts

0Kudos

0Solutions

Bank deposit dates not sticking

Does anyone have this problem, I've had it since converting to Accountright Live.

Often the date of a bank deposit does not stick, it becomes the date I've entered the bank deposit.

For example today 200715, if did deposits for 4 days in June, and 2 in July, all now have todays date.  So now I'm trying to reconcile June and have no bank deposits....aghhhhh, I now have to undo them and redo them, hoping that this time they'll stick.  Very Very Frustrating.

2 REPLIES 2
Liam_M
3,488 Posts
Former Staff
Australia
Former Staff

3,488Posts

0Kudos

529Solutions

Re: Bank deposit dates not sticking

Hello @Print_Rescue

I'm sorry to hear that you're having trouble with the bank deposits feature. There is a problem with the bank deposits screen that will cause the transaction to record with the today's date, rather than the date selected, under certain circumstances. Our developers are aware of this issue and we are looking into correcting it in a future update.

In the meantime, the bank deposit can record with today's date, rather than the entered date, if any of the transactions that  making up the bank deposit have been edited after the date is entered. To stop this from occurring, after all transactions that need to be edited have been edited, but before the bank deposit is recorded, close and reopen the bank deposits screen. Manually re-enter the desired date and tick the relevant transactions. This will ensure the transaction records on the entered date, rather than the original date.

Kind Regards

Liam
MYOB Client Support
Print_Rescue
Contributing Cover User
7 Posts
Contributing Cover User
Contributing Cover User

7Posts

0Kudos

0Solutions

Re: Bank deposit dates not sticking

Thanks Liam, I can do the work around, and am very much looking forward to the fix. It's extremely frustrating. regards Michelle.

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post