Bank feeds - already have BankLink

[pennyb]

I'm setting up MYOB for a client that has been using BankLink for a long time and is changing to MYOB AccountRight.  

Is there any way to avoid having to send if the BankLink authority form if they're already authorised?

Thanks,

Penny

[Nadisha_M]

Hi @pennyb, 

Welcome to the MYOB Community Forum - we do hope you find it a valuable resource.

We just need to do a bank feed switch. Please get the client to reapply in AccountRight Live. They will need to generate the banklink authority form which they can save as a PDF attachment (they wont need to sign the form) and send it to bankfeedswitch@myob.com

In the email they need to state what date they want the bank feeds to start in AccountRight Live.

In the same email they should request to delete banklink, if they wish to stop being charged for it. 

Please do let us know how you go, and feel free to post again should you have any other queries.