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Bank feeds - receive money vs receive payment

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AJGRANT
Experienced User
17 Posts
Experienced User
New Zealand
Experienced User

17Posts

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Bank feeds - receive money vs receive payment

 Unfortuneately I have used Receive Money instead of Receive payment for sales invoices in the Bank feeds window. The transactions have matached and approved but for 2 things, 

1. they still sit in the bank feed window 

2. the payment doesn't come of the customers account

 

Your advice would be greatly appreciated

 

2 REPLIES 2
AJGRANT
Experienced User
17 Posts
Experienced User
New Zealand
Experienced User

17Posts

1Kudos

1Solutions

Re: Bank feeds - receive money vs receive payment

I have sorted it myself. Deleted each Receive money transaction and reentered using the Receive payment option, then reconciled the bank statement.

Suja_P
5,976 Posts
Former Staff
Australia
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Re: Bank feeds - receive money vs receive payment

Hi @AJGRANT,

 

Thank you for the update. Glad to know that you've been able to resolve the issue yourself.

 

Please do post again should you have any further queries. 

Cheers,
Suja Pillai

Social Support and Community Manager

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