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Deposit that is part refund and other part payment from customer.

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Contributing User
6 Posts
Contributing User
Contributing User




Deposit that is part refund and other part payment from customer.

Good Afternoon,

I have deposited funds into our bank that is a mixture of a refund from Deutsche Bank of charges on a Telstra bill of an employees personal purchases and the other part is a sales customer payment, how do i deal with this through bank feeds as it wont allow me to seperate the deposit as a receive money and receive payment.

Thank you for your help in advance. 



45,180 Posts
Former Staff
New Zealand
Former Staff




Re: Deposit that is part refund and other part payment from customer.

Hi @AmandaTPNP


I would be using a holding account where all the transactions that make up that bank feed transaction go into that one account and then do another Receive Money transaction from the holding account to the main amount for the amount.

Firstly you would create a holding account. To do this go to Accounts>>Accounts Lists>>New>>Give the account a number, name and set the Account Type to Bank. When you go to make payment or receive payments you can select the account at the top of the screen and it will show that holding account i.e. Sales>>Receive Payments>>Deposit to Account or the Purchases>>Pay Bills>>Pay from Account. You would do the necessary transactions that make up that bank transaction, making sure that you select the bank account to be that holding account. 

Once those payments have been recorded you will have a balance in that holding account to which you can go to Banking>>Receive Money to the bank account from that holding account. This will then show that individual payment amount in the bank account to which you can match to the bank feed transaction (will be matching the Receive Money transaction with the bank feed).

Kind regards,

MYOB Community Support

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