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No Bank Feed Data this morning 21/10/21

AndrewStephen
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No Bank Feed Data this morning 21/10/21

Are there any issues with Bank Feeds this morning?

I have received any transactions for yesterday.

7 REPLIES 7
PaintersQLD
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Re: No Bank Feed Data this morning 21/10/21

NAB here and I also havent got the transactions

Steven_M
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Re: No Bank Feed Data this morning 21/10/21

Hi Everyone

The processing of bank feed data is ongoing with the aim to make those latest transactions as soon as possible.

 

So if you have yet to receive your latest transactions do check again later today.

Kind regards,
Steven

MYOB Community Support

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Sinclair
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Re: No Bank Feed Data this morning 21/10/21

None for Westpac either.

AndrewStephen
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Re: No Bank Feed Data this morning 21/10/21

Our Feeds are OK now.

But had to click "Get Bank Transactions" it would automatically load in as it normally does.

 

 

CC65
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Re: No Bank Feed Data this morning 21/10/21

Yes bankfeeds have been ATROCIOUS this week, I only manged to the bank feed in for the 20th and todays date is the 22nd, makes it really difficult when you are awaiting payments to come in so you can dispatch order, it makes our job more time consuming as we need physically check the bank and we pay for this service, which does not always work, fix the issues please!

Alcando
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Re: No Bank Feed Data this morning 21/10/21

I have not had Bank feeds from 23rd Oct. We are with CBA. Any updates on when it will up and running again. 

Steven_M
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Re: No Bank Feed Data this morning 21/10/21

Hi @Alcando 

 

We aren't aware of any widespread situations with bank feeds not being available from that date. However, if you would like to see me a private message with the following information we'll be happy to look into that for you:

 

  • The serial number of your MYOB product
  • The bank account number impacted (if a credit card the last four digits)
  • A screenshot of your Bank feeds/bank transactions window showing those missing messages
  • A screenshot of your bank statement/Internet banking showing transactions that should have pulled through (understand that it may be a large number, just a sample of transactions is all that is required)

Note: if you are sending that information through private messages you would need to upload those screenshots as images using the Photos option when composing the message.

 

EDIT: We have been made aware that there will be a delay with users receiving their transactions today - see Bank feeds delay 28/10/2021 for more information.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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