2020 update keeps crashing

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Contributing Cover User
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Contributing Cover User
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Contributing Cover User

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2020 update keeps crashing

lastest version keeps crashing - I have unistalled and reintsalled and its still not working - receiving the following error message??

 

 

AccountRight Application Error Report
=====================================
Application Version: 2020.2.23.8701
Application File Version: 2020.2.23.8856
Incident Id: 780910fd-c654-4a50-821d-604db6fac843
Time: Thursday, 11 June 2020 9:34:50 PM
Code:
System.IO.FileLoadException

Message:
Could not load file or assembly 'Huxley.Core, Version=2020.2.23.8911, Culture=neutral, PublicKeyToken=947f70fecdd4159f' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

Stack Trace
----------------------------------------
1 : System.IO.FileLoadException
----------------------------------------
System.IO.FileLoadException: Could not load file or assembly 'Huxley.Core, Version=2020.2.23.8911, Culture=neutral, PublicKeyToken=947f70fecdd4159f' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
   at mscorlib!0x0600572b!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
   at mscorlib!0x06005736!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
   at Huxley.Service.Gateway!0x0600186f!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
   at Huxley.Service.Proxy!0x06000cda!MYOB.Huxley.Service.Proxy.Services.ProxyLicenceService.GetCompanyFileLicence() +0x0
   at Huxley.BusinessLayer!0x06006053!MYOB.Huxley.BusinessLayer.Core.CompanyFile.get_Licence() +0x0
   at Huxley.ServiceModel!0x06000133!MYOB.Huxley.ServiceModel.Proxy.HuxleyEndPointAddress.GetCloudEndPointAddress(IApplication application, ICompanyFile companyFile, ICloudContext cloudContext, String serviceName, String methodName) +0x53
   at Huxley.Service.Proxy!0x06000008!MYOB.Huxley.Service.Proxy.Services.ProxyServiceBase.GetEndPointAddress(IServiceContext serviceContext, String serviceName, String methodName) +0x9
   at Huxley.Service.Proxy!0x06000006!MYOB.Huxley.Service.Proxy.Services.ProxyServiceBase.CreateService(String serviceName, String methodName) +0x0
   at Huxley.Service.Proxy!0x06000d37!MYOB.Huxley.Service.Proxy.Services.ProxyLoginService.LoginWithMydot(String myDotUsername, Nullable`1 sessionId) +0x0
   at Huxley.BusinessLayer!0x06006096!MYOB.Huxley.BusinessLayer.Core.CompanyFile.AuthenticateLoginSession(String myDotUserName) +0x24
   at Huxley.BusinessLayer!0x0600605c!MYOB.Huxley.BusinessLayer.Core.CompanyFile.Login(String myDotUserName) +0x38
   at Huxley.UI.Model!0x06003f02!MYOB.Huxley.UI.Model.Facades.Common.UICompanyFile.<>c.<Login>b__60_1(IIntCompanyFile x, String mname) +0x0
   at Huxley.UI.Decorators!0x0600000c!MYOB.Huxley.UI.Decorators.DecoratorSiteExecutor.ExecuteWithReturn[TDecorate,TParm1,TReturn](TDecorate decoratedInstance, Func`3 execute, String siteName, IUIDecoratorFaultHandler faultHandler, TParm1 parm1, Int32 siteDepth, DecoratorType decoratorType, Type decoratingType) +0x35
   at Huxley.UI.Model!0x06003f0c!MYOB.Huxley.UI.Model.Facades.Common.UICompanyFile.<>c__DisplayClass60_0.<Login>b__0() +0x24
   at Huxley.UI.Model!0x06002ccd!MYOB.Huxley.UI.Model.Facades.Common.UICompanyFile.ExecuteLogin(Func`1 executeLogin) +0x7
   at Huxley.UI.Model!0x06002cd0!MYOB.Huxley.UI.Model.Facades.Common.UICompanyFile.Login(String mydotUsername) +0x21
   at Huxley.UI.Model!0x06003a77!MYOB.Huxley.UI.Model.Context.UserLoginContext.LoginAsMydotUsername(String mydotUsername) +0x0
   at Huxley.UI.Controllers!0x060000ee!MYOB.Huxley.UI.Controllers.Users.UserLoginController.<TryFederatedLogin>b__56_0() +0x0
   at Huxley.UI.Controllers!0x060000eb!MYOB.Huxley.UI.Controllers.Users.UserLoginController.HandleLogin(Func`1 tryLogin) +0x0
   at Huxley.UI.Controllers!0x060000ec!MYOB.Huxley.UI.Controllers.Users.UserLoginController.TryFederatedLogin() +0xc
   at Huxley.UI.Forms!0x060000ab!MYOB.Huxley.UI.Forms.Users.UserLogin.FederatedLoginSucceeds() +0x79
   at Huxley.UI.Forms!0x060000a5!MYOB.Huxley.UI.Forms.Users.UserLogin.OnLoad(EventArgs e) +0x83
   at System.Windows.Forms!0x06004958!System.Windows.Forms.UserControl.OnCreateControl() +0x6
   at System.Windows.Forms!0x06000d99!System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) +0xbe
   at System.Windows.Forms!0x06000d99!System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) +0x91
   at System.Windows.Forms!0x06000d99!System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) +0x91
   at System.Windows.Forms!0x06000d99!System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) +0x91
   at System.Windows.Forms!0x06000d98!System.Windows.Forms.Control.CreateControl() +0x7
   at System.Windows.Forms!0x06000f0a!System.Windows.Forms.Control.WmShowWindow(Message& m) +0x42
   at System.Windows.Forms!0x06000f0d!System.Windows.Forms.Control.WndProc(Message& m) +0x5df
   at System.Windows.Forms!0x06003481!System.Windows.Forms.ScrollableControl.WndProc(Message& m) +0x34
   at System.Windows.Forms!0x06002415!System.Windows.Forms.Form.WmShowWindow(Message& m) +0x11
   at System.Windows.Forms!0x0600241a!System.Windows.Forms.Form.WndProc(Message& m) +0x238
   at DevExpress.Utils.v17.1!0x06001cf3!DevExpress.XtraEditors.XtraForm.WndProc(Message& msg) +0x182
   at System.Windows.Forms!0x0600571b!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
   at System.Windows.Forms!0x0600571e!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
   at System.Windows.Forms!0x06002def!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: Huxley.BusinessLayer => Huxley.BusinessLayer, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:4ee49ec3492f4fcab695bfac0cf5d0e6; A:1
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:f57b062ea9d14b7bba01a6a770f0d4d5; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:23eee652d4814b5e801f5e0eb790535b; A:1
MODULE: Huxley.ServiceModel => Huxley.ServiceModel, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:ffb1949a484d41a1a61356c86cabe2ce; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:4c08e41daa4345a082535901a0534229; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:d5b593c86b42431e94cfff64c8ccc1fa; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5a9cdc11181e4ff1a785883320f6ca6c; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:2a0196b4cc8446e8a797ec89ac9dc197; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:8ee3ac10e8654305997326732dac737e; A:2
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:f151916e8df143d3846906613de0068f; A:1
----------------------------------------
 
 
15 REPLIES 15
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User

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Re: 2020 update keeps crashing

I'm having the same issue and exact same error message.

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User
User

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Re: 2020 update keeps crashing

me also..must be a problem..MYB support, can you please comment, 

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Re: 2020 update keeps crashing

Same here, MYOB Pls reply... this is annoying

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User

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Re: 2020 update keeps crashing

I'm also getting this same issue.

Was working about 30 minutes ago, then I started getting this error.

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Partner
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Partner
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Re: 2020 update keeps crashing

I have the same error message...have tried uninstalling and reinstalling the software... looks like its an issue with MYOB and the new version ARL2020.2.1....as I am able to use an online file on ARL2020.1....i hope this problem gets fixed soon as it has been over an hour now.... Smiley Sad

Evelyn Nossol
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Partner
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Re: 2020 update keeps crashing

HI EVERYONE!!!....ITS UP AND RUNNING NOW!!!!.....YAY!!! Smiley Happy

Evelyn Nossol
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Re: 2020 update keeps crashing

Can confirm it is is now working for me too.

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MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Re: 2020 update keeps crashing

Hi @daol , @Charity1 , @koda1 , @CEK_2020 , @CornellGroup , @SmartCookie 

 

We did experience an issue which prevented 2020.2 users from accessing their online files yesterday, however this has now been resolved and you should now be able to access your file.

 

More information on this issue can be found on our post Unable to log into AccountRight Live 2020.2 online file

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Cover User
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Re: 2020 update keeps crashing

AccountRight keeps on crashing again today.  I'm having the same error message since yesterday.  Uninstalled and reinstalled several times this morning, but still cannot logged-in.  

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