AccountRight Bank Fees - removing transactions already reconciled

[Galadriel]

Hi, I've seen my problem on another post in the community forum, however, the answer/solution made no sense to me and the post is now closed. 

I moved to Bank Feeds on my AccountRight file about 6 months ago, but, it wasn't as easy as I thought it was going to be and I didn't have time to look into it further.  As a consequence I've been continuing to reconcile manually.

I'd like to now use the Bank Feeds feature but all the transactions, since I initially set it up, are appearing.  How do I get rid of them?  They've already been reconciled manually.

Thanks.

[Steven_M]

Hi @Galadriel

When your bank approves a bank feed application your bank feed transactions will start to flow into the company file. If you don't collect the transactions they will build up until you select to get those bank transactions. This does mean that older bank feed transactions may come through, especially if you have applied previously and haven't collected the transactions.

If you have already reconciled those bank feed transactions that do come in you would need to right click on the individual transaction and select Hide Transaction. This will hide that transaction from view.

Note: Hiding of bank feed transactions are not able to be done in bulk it is based on an individual basis.

[Galadriel]

Thank you for your prompt reply.  I can hide the transactions but the balances don't change.  Is there something else I need to do?

[Steven_M]

Hi @Galadriel

That would be correct, the balances are pulled from different information and don't relate to the individual transactions. For example, the Bank Statement balance is provided by the bank with those feeds, the Calculated statement balance is pulled from your AccountRight bank's balance and transactions included in that reconciliation/approved in that window.