Allocating money

[yoshu]

Hi,

We received some money on our bank account in July. But we couldnt pin point where it was from. It didnt match any of our customer's name or outstanding amount. We rang the bank but they couldnt disclose any more details. So to close off the month (reconciliation) I entered it as receive money (historical balancing). Now today i found that one of our customer had made a part payment on his outstanding invoice. I need to allocate that money to his invoice. How do i do that?

thank you.

[julie-blacker · Accepted solution]

hi @yoshu i would undo the bank Rec and then  delete the transaction and apply the amount where it should have gone. If you are unable to do this for some reason you can apply the amount to the customers account and then debit historical balancing if thats where you placed the funds. Ensure that you apply the payment with the correct date so that the customer is not penalised. Hope this helps.

Cheers Julie

[yoshu]

Thank you so much. Solved.