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August 2018
August 2018
My client would like to change the online administrator from one partner to another. Will you be able to send me the instructions on this subject. Thanks.
August 2018
August 2018
Hi @YOLgnca
If we're simply making another person an Administrator and removing the other one, this can be done in the AccountRight software and my.MYOB.
To do this, simply go to: Setup > User Access and create the new User and check the Box for them to be an Online Administrator.
Then go to the other User to remove and ensure the Company File Role is something other than Administrator and then check the "Inactive User" checkbox, Click Save and Invite User to push these changes.
You'll then be presented with this prompt:
If you click "Yes" it will open up my.MYOB for you to be able to revoke that User's Access in my.MYOB.
On a small note, if the new person will be using the same email address that User should go to my.MYOB and go to: My Account > My Details and edit the information here to swap the names to the new person.
Please let us know if you have any questions with this.
Cheers,
Hayden
MYOB Product Team
Currently Working On:
Supplier Feeds | E-invoicing
In Tray
Previously Worked On:
MYOB Capture App | MYOB Invoices app
MYOB Support (2015-2019)
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