Partner Zone

MYOB Classic v19 - "this app has been blocked for your protection"

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Mike_James
Ultimate Partner
5,508 Posts
Ultimate Partner
New Zealand
Ultimate Partner

5,508Posts

1,217Kudos

707Solutions

MYOB Classic v19 - "this app has been blocked for your protection"

Hi, MYOB have posted one possible solution to the above issue, but we cannot reply with alternatives, when the one suggestion does not work. The issue appears to have been caused by a recent Windows 10 update.

 

Here's one:

https://www.isumsoft.com/windows-10/fix-app-has-been-blocked-your-protection-in-windows-10.html

Basically you turn off user account control (but it has to be done in the way outlined here).

 

This worked for one client just now. 


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

18 REPLIES 18
Steven_M
45,180 Posts
Former Staff
New Zealand
Former Staff

45,180Posts

0Kudos

6,758Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

Hi @Mike_James 

 

Thank you for providing an additional workaround to the one provided on AccountRight Classic (v19): This app has been blocked for your protection.  

For other users, there are a variety of workarounds available for that message and we do recommend users consult their IT specialist to seek a solution that will be suitable for their business and IT security policies.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| My Account

Beach
Partner
113 Posts
Partner
Australia
Partner

113Posts

81Kudos

0Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

I have had 2 customers with this issue, and the registry edit option works well.  I agree that it is best to use an IT professional as it entails registry edits, which can cause catastrophic problems if you make an error in the registry. 

infofc1
1 Post
User

1Posts

1Kudos

0Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

hi

 

i have tried the link myob sent to 'run as administrator' but that didn't work

 

i tried turning changing the user account settings and nothing is working

 

we need access to myob urgently as we run all our invoicing out of it

 

what else can we do

Mike_James
Ultimate Partner
5,508 Posts
Ultimate Partner
New Zealand
Ultimate Partner

5,508Posts

1,217Kudos

707Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

Try this solution, we think the best:

 

https://community.myob.com/t5/AccountRight-Installing-and/MYOB-V19-shutdown-by-latest-Windows-10-upd...


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)

Beach
Partner
113 Posts
Partner
Australia
Partner

113Posts

81Kudos

0Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

Perhaps if MYOB hadn't told Microsoft that these older versions are no longer supported, then Microsoft would not have it listed as an app that is 'incompatible with Windows 10'.  Something must have triggered the change as 'Windows smart screen' has been around for a few months. 

Snowy1
4 Posts
User

4Posts

1Kudos

0Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

I am on Windows 2007 and have MYOB is blocked by an administrator as well. I didnt do any updates that I am aware of. I dont have an IT professional to help me, I am a volunteer treasurer for a committee. I have turned off Antivirus, that doesnt work. 

I cant find where in Microsoft I can change app settings (I only just created an account).

If someone has a fix please post step by step instructions, I will be so grateful. 

Snowy1
4 Posts
User

4Posts

1Kudos

0Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

Thanks I can open MYOB again

Snowy1
4 Posts
User

4Posts

1Kudos

0Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

The fix at the top of this thread worked - thanks Mike

ParadiseTaveuni
1 Post
User

1Posts

0Kudos

0Solutions

Re: MYOB Classic v19 - "this app has been blocked for your protection"

Thank You so Much,

Came in this morning and nearly had a heart attack.

All good now am in thanks to option 1

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post