The Connection With The Server has failed. Please check your network connection and try again later.

Highlighted
4 Posts
User
User

4Posts

4Kudos

1Solutions

Solved: Go to Solution

The Connection With The Server has failed. Please check your network connection and try again later.

Hi All

 

I have month-end and have 1 client file I can not access because MYOB says - ERROR The Connection With The Server has failed. Please check your network connection and try again later. I can go into any other file but the 1.

MYOB has a 60 minute waiting time for calls to be answered and I hope someone can help me to fix this.

I have restarted my computer and MYOB 20 times. So please dont tell me to restart.

 

Kind regards

Anel 

7 REPLIES 7
Highlighted
4 Posts
User
User

4Posts

4Kudos

1Solutions

Accepted Solution Solved

Re: The Connection With The Server has failed. Please check your network connection and try again later.

To everyone that is having this problem. MYOB called, said it is a server and only some files and they are working on it. You just have to be patient.

 

All the best.

Highlighted
Contributing Cover User
9 Posts
Contributing Cover User
Australia
Contributing Cover User

9Posts

2Kudos

0Solutions

Re: The Connection With The Server has failed. Please check your network connection and try again later.

yep me too! I was doing a payroll an hur ago and it just crashed. Can't get back in. "Connection with server has failed". Contacted MYOB via twitter twice but they're implying I have an issue my end. I don't think so!

Highlighted
MYOB Moderator
2,872 Posts
MYOB Moderator
MYOB Moderator

2,872Posts

467Kudos

437Solutions

Re: The Connection With The Server has failed. Please check your network connection and try again later.

Hi @Anelh and @GoodMorning 

 

We are aware of some users receiving the error, Connection with the server has failed. Our developers are investigating this and we do understand how important it is to get this resolved as quickly as possible.

 

We do apologise for the inconvenience caused and appreciate your patience.

 

I will update this post when I have further information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Highlighted
3 Posts
User

3Posts

2Kudos

0Solutions

Re: The Connection With The Server has failed. Please check your network connection and try again later.

Mine is working again now
Highlighted
Contributing Cover User
9 Posts
Contributing Cover User
Australia
Contributing Cover User

9Posts

2Kudos

0Solutions

Re: The Connection With The Server has failed. Please check your network connection and try again later.

Thanks for the update @Fentech . Phew!  Yes mine is too now.

What a horrible experience and badly handled bny MYOB - their suport via Twitter made no mention about the problem being their end. I've wasted two hours today running around restarting comnputers, servers, routers, etc

Grrrrrr.......

Highlighted
3 Posts
User

3Posts

2Kudos

0Solutions

Re: The Connection With The Server has failed. Please check your network connection and try again later.

I agree, they should immediatly let us know whats going on so we dont waste our time, I have invoicing to do an clients waiting to pay monies

Highlighted
Contributing User
7 Posts
Contributing User
Contributing User

7Posts

2Kudos

0Solutions

Re: The Connection With The Server has failed. Please check your network connection and try again later.

HI Tracey,

 

Having the same problem this morning, is MYOB working on a fix?

Regards

David

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post