Unable to Activate/Confirm - 02/12/2019

[CloverQ]

Hi all,

We are aware that file activation/confirmation is timing out for some of our AccountRight Live & Classic clients this morning. 

Our teams are currently investigating the cause of this matter, and hope to get this back to normal as soon as possible. 

We are very sorry for the inconvenience caused by this. We'll update you when there is development.

[CloverQ]

Hi everyone,

We're glad to let you know that this issue is now resolved. You should now be able to activate and confirm your company file.

Apologies again for the inconvenience caused and we greatly appreciate your patience whilst our teams worked through this issue.