Unable to Activate/Confirm - 02/12/2019

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Highlighted
MYOB Moderator
7,856 Posts
MYOB Moderator
Australia
MYOB Moderator

7,856Posts

625Kudos

1,223Solutions

Unable to Activate/Confirm - 02/12/2019

Hi all,

 

We are aware that file activation/confirmation is timing out for some of our AccountRight Live & Classic clients this morning. 

 

Our teams are currently investigating the cause of this matter, and hope to get this back to normal as soon as possible. 

 

We are very sorry for the inconvenience caused by this. We'll update you when there is development.

Cheers,
Clover

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

1 REPLY 1
Highlighted
MYOB Moderator
7,856 Posts
MYOB Moderator
Australia
MYOB Moderator

7,856Posts

625Kudos

1,223Solutions

Re: Unable to Activate/Confirm - 02/12/2019

Hi everyone,

 

We're glad to let you know that this issue is now resolved. You should now be able to activate and confirm your company file.

 

Apologies again for the inconvenience caused and we greatly appreciate your patience whilst our teams worked through this issue.

Cheers,
Clover

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post