Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.
Hi Eileen, thanks for the feedback. We are currently working on some exciting bank feed functionality which could be applicable to this scenario. If I understand correctly, your customers are entering the invoice number as a reference when making their payments via electronic banking? What if we could automatically match those payments to invoices based off the invoice number - would that solve the issue? Do customers use other means of identifying their payments e.g. Customer ID number? I'd love to hear more about this idea from anyone.