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2018 download doesnt work with 2017 version

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Lipson_chambers
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Lipson_chambers

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2018 download doesnt work with 2017 version

I am unable to get the 2018 update from 2017 software.  It stops at the following screen.  You can see that the only options given are to uninstall or close.  SHould i click uninstall?

Screenshot (3).png

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MYOB Moderator Steven_M
29,269 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

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Re: 2018 download doesnt work with 2017 version

Hi @Lipson_chambers

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

 

I would recommend taking a look at my post on Uninstall or cancel message upon installing new version, which outlines why that message occurs and options to resolved that message. Generally speaking, it does mean that you have the program already installed on your computer and need to select the new desktop shortcut to open that program.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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