Account Right 2019.2

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Contributing Cover User Ken_Thomas
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Account Right 2019.2

We use Server Edition; have just upgraded to AcountRight 2019.2 from 2019.1, on the server and workstations.

Our customised forms (eg Tax Invoice etc) have changed. I don't want to go through the proces of customising all the forms again. Is there some way of retrieving our previous forms?

Ken

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MYOB Product Team Haydes
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MYOB Product Team
Australia
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Re: Account Right 2019.2

Hi @Ken_Thomas 

 

I haven't seen this problem before, the only thing I can think of would be to get a copy of the forms out of 2019.1 and then import them into the 2019.2 file.

 

You could restore your latest backup to your Local Library under a different name (IE: Restoring Forms) and then export the forms from the backup copy and then import it into your current 2019.2 file.

 

This should return the forms, however you may want to delete your custom forms from the 2019.2 file first.

 

Let us know if this still hasn't solved the issue.

 

Relevant Links:

Sharing forms with other company files

Restore your company file

Delete a personalised form



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
Ultimate Partner GDay53
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Ultimate Partner
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Re: Account Right 2019.2

@Haydes 

 

Is it possible that if they did not change to name of the customised form when it was customised, that it could be overriden by the orginal template when they upgraded?

 

If my response to your query and has helped, please mark my post as a solution to help others in the future.
Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
Contributing Cover User Ken_Thomas
8 Posts
Contributing Cover User
Australia
Contributing Cover User

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Re: Account Right 2019.2

Thanks Hayden,

I have done this and all is good now.

Ken

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